Real Stories from TWU Local 100 Members

As technology advances, I’m advancing with it.

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Technology is moving so fast, and I don’t want to get left behind. These computer classes are helping me stay current, sharpen my skills, and feel more comfortable using new systems  both at work and at home.

Santia J.

Bus Operator | Computer

Santia J.

Bus Operator | Computer

I’m mastering skills today to power the technology of tomorrow.

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I’m taking Electronics because I want to move into Fiber Optics. The MTA is shifting toward more advanced technology, and I want to be ready for those opportunities. This course gives me the hands-on experience I need to keep advancing.

Dario R.

Train Operator | Electronics

Dario R.

Train Operator | Electronics

Hands-on learning that actually sticks

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I joined the Carpentry class because I want to learn how to handle repairs and small projects around my home, things I used to pay others to do. Now, I can confidently use tools, measure, cut, and build on my own. It’s empowering to see what I can create with my own hands.

Ashley W.

Train Operator | Carpentry

Ashley W.

Train Operator | Carpentry

Another certificate, another step forward.

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I’m already a technician, and I wanted to take the Transit Certificate Program to add another valuable credential to my career. With the college credits and certificate from CUNY, I can pursue higher education and continue building my skills. This program helps me gain more credentials to serve the city I live in and love, while opening doors to new opportunities within transit

Francis S.

Cleaner | Transit Certificate Program

Francis S.

Cleaner | Transit Certificate Program

TCP is an investement in my future

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The Transit Certificate Program will open doors for me in Transit. It’s not just about the Train Operator exam, it’s about understanding the system, leadership, and how to grow within the MTA. I’m investing in my future and i know it will pay off.

Shaneta H.

Cleaner | Transit Certificate Program

Shaneta H.

Cleaner | Transit Certificate Program

I’m turning childhood curiosity into real-world troubleshooting skills.

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I’ve always loved taking things apart and putting them back together as a kid, just to see how they worked. Now, I’m grown and taking Electronics to understand every component, why it’s there, and how to troubleshoot systems effectively. This hands-on course lets me combine my curiosity with real skills, turning my passion for figuring things out into practical knowledge I can use on the job

Jonathan W.

Cleaner | Electronics

Jonathan W.

Cleaner | Electronics

Laying the groundwork today for the opportunities of tomorrow.

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I took the Masonry class because I want to be prepared if I ever move into that title in Transit. Having a foundation in this trade gives me confidence. I’ll already understand the basics of mixing, laying, and finishing. It’s a great feeling to know I’m building skills that could help me advance when the opportunity comes.

Alisha A.

Cleaner | Masonry

Alisha A.

Cleaner | Masonry

Growth doesn’t happen in comfort , it happens when you take the next step

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I’ve learned that in order to move up in transit, you can’t stay comfortable, you have to keep pushing yourself. The Transit Certificate Program challenges me to step out of my comfort zone and invest in my growth. I’m gaining the knowledge, credentials, and confidence I need to excel and better myself, not just for my career, but for my future.

Carole B.

Cleaner | Transit Certificate Program

Carole B.

Cleaner | Transit Certificate Program

Mastering Excel means mastering efficiency.

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With technology constantly evolving, I wanted to stay ahead and sharpen my skills. Taking Microsoft Excel helps me become more organized, not just at work, but at home too. I’m using technology to my advantage.

Zhen L.

Bus Operator | Microsoft Excel

Zhen L.

Bus Operator | Microsoft Excel

Shifting gears, upgrading skills, and redefining my path.

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I decided to take Computer and A+ because I want to transition from field work to an office role. Learning about computer systems and troubleshooting gives me the foundation I need to move in that direction. It’s about taking control of my career and preparing for the next step.

Marlon B.

Bus Maintainer | Computer

Marlon B.

Bus Maintainer | Computer

I’m not chasing technology, I’m keeping up with it.

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I started with the Computer course, and then I’ll move on to A+. I want to grow with technology. These courses will help me understand how computers work from the inside out, it’s a great feeling knowing I’m gaining skills that can open new doors

Viviana R.

Cleaner | Computer

Viviana R.

Cleaner | Computer

My future is worth investing in.

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The Tuition Reimbursement Program has been a true blessing in my life. Without the Training Fund’s support, I wouldn’t have been able to return to school. Their help lifted such a huge financial burden and gave me the confidence to keep pursuing my degree. Thanks to this program, I’m continuing my education and creating a stronger future for myself in the security field.

Angela G.

TPPA | Tuition Reimbursement

Angela G.

TPPA | Tuition Reimbursement

A few signs can make a difference

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As a Light Maintainer, I’m always moving around different stations and platforms. I decided to learn ASL because you never know when you might come across someone who can’t speak and needs help. It’s something I can learn on the side, but it could make a big difference one day, whether I’m helping a Deaf passenger or just making someone feel seen and understood.

Kwesi J.

Light Maintainer|ASL

Kwesi J.

Light Maintainer|ASL

Learning with TUF and investing in my future

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The Training Fund’s electronics course helped me understand the systems I work on every day. It made me better, faster, and more prepared. The instructor broke everything down clearly, from basic circuits to complex troubleshooting, and gave me the confidence to apply what I learned on the job. This course has strengthened my technical skills.

Moe T.

Maintainer | Electronics

Moe T.

Maintainer | Electronics

Be ready, the life you save may be your own.

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As a Conductor, I’m around hundreds of people every day, and anything can happen in an instant. Learning CPR is a good tool to have, not just for helping others, but for being prepared in any situation. You never know when those few minutes could make all the difference. The life you save may be your own.

Nazir K.

Conductor | CPR

Nazir K.

Conductor | CPR

Preparation builds promotion, one brick at a time

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I took the Masonry course because I see how valuable that skill is in Transit. If I ever get the chance to move into that title, I want to walk in with knowledge and experience. Learning the trade now puts me one step ahead, and shows I’m serious about my future

Richard W.

Cleaner | Masonry

Richard W.

Cleaner | Masonry

Breaking barriers, one sign at a time.

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Tynisha – ASL

Cleaner | ASL